FAQ

Why do I have to enter my personal information including SSN or ID number?
It’s a federal law. FAMIGO allows you to create a merchant account in a few minutes while following strict federal regulations established in 2001. Our ...
Sun, 26 Jun, 2022 at 10:46 PM
Why was my account not approved?
We follow a strict approval process and occasionally we need more information to verify the identity. Often times, simple errors like misspellings, wrong zi...
Sat, 4 Nov, 2017 at 4:41 PM
Is my information private?
Yes, we don’t share or sell any information.
Sun, 26 Jun, 2022 at 10:16 PM
How do I receive money?
It’s a flawless transaction.  During account creation, you sync and assign the funds to your bank account. No need to claim your money from a third party a...
Sun, 26 Jun, 2022 at 10:41 PM
How long does it take to get the money into my account?
The turnaround time depends on the credit or debit card and it's industry standard. It also depends on your bank and if paid on the weekends.  In ou...
Sat, 4 Nov, 2017 at 4:49 PM
Does FAMIGO hold taxes?
We do not as we are not an employer. However, we can generate a 1099 tax form if requested.
Sat, 16 Apr, 2022 at 10:10 AM
Do I get proof of transaction?
Yes. Immediately. Every transaction has a tracking ID which is included in your e-mail receipt and the transaction dashboard in your app. The paying user get...
Sat, 4 Nov, 2017 at 12:46 PM
How is the payment itemized?
It’s reported as “payment to FAMIGO” in your bank or credit/debit card statement.
Sun, 26 Jun, 2022 at 10:41 PM
Do I need a smartphone to use FAMIGO?
Not at all.  You can use FAMIGO in desktop and mobile devices. Our mobile application is called BRAVO pay (for now). 
Sun, 26 Jun, 2022 at 10:57 PM
Can I accept all currencies?
We accept 130 different currencies. No matter what country you come from, while in US, you will be able to use BRΛVO. However, for now, BRΛVO only deposits y...
Sat, 4 Nov, 2017 at 12:52 PM